At the branch level, branch officials are elected by unionised employees of the branch. Their duties are to serve members at the branch, or company level:

• try to resolve grievances through negotiations with management
• form part of the union delegation at collective bargaining sessions
• serve as links between workers and leaders at union headquarters and the national centre
• help explain labour and national issues to workers
• get feedback on implementation of policies and matters of concern to workers
• help mobilise workers for mass activities