NTUC, KPMG launch workforce transformation programme to help companies turn AI adoption into better jobs

• NTUC and KPMG have launched a workforce transformation programme aimed at translating AI adoption into business gains and better jobs for workers.

• Companies can tap the NTUC Company Training Committee (CTC) Grant and Enterprise Workforce Transformation Package (EWTP) at different stages to support workforce consultancy, training, job redesign and technology adoption.

• NTUC LearningHub and KPMG will also collaborate on six capability-building courses covering AI transformation, AI in sustainability and AI in finance.

NTUC and KPMG in Singapore are collaborating to help companies transform their businesses, while ensuring workers, including PMEs, benefit as artificial intelligence (AI) reshapes jobs and workplaces.

The two organisations signed a Memorandum of Understanding (MOU) on 22 October 2026 to establish a new workforce transformation programme that will support companies in areas such as workforce planning, job redesign, worker training and technology adoption.

NTUC Secretary-General Ng Chee Meng, who was the guest of honour at the signing, said the Labour Movement wants workers to be able to adapt to AI-driven changes and benefit from the opportunities they create.

“As AI reshapes jobs and workplaces, NTUC wants to ensure that workers can adapt and benefit from new opportunities,” he said.

Under the agreement, KPMG will become NTUC’s latest Lead Multiplier and knowledge partner, bringing its business and workforce transformation expertise to companies across sectors.

It is also the first NTUC Lead Multiplier collaboration that allows companies to tap both the CTC Grant and EWTP at different stages of their transformation journey.

The initiative comes as AI continues to reshape jobs, a recurring theme in NTUC’s worker-focused efforts to ensure technology adoption translates not only into productivity gains, but also opportunities for workers to reskill and move into redesigned roles.

This worker-first framing is consistent with NTUC's recent AI initiatives, including its partnership with the Institute of Banking and Finance Singapore to equip finance professionals for an AI-enabled future.

Mr Ng added that NTUC and KPMG’s collaboration aims to study how AI adoption can move beyond personal productivity and bottom-line improvements.

“In time, [we hope to] completely change mindsets into new business possibilities and business paradigms,” he said.

Turning AI adoption into better jobs

As an approved EWTP consultant, KPMG will work with companies to assess workforce and skills gaps, draw up transformation roadmaps and implement solutions covering training, job redesign and technology adoption, said NTUC and KPMG in a joint release.

As businesses introduce AI, automation and new ways of working, the programme aims to help them anticipate how existing tasks and roles could change.

Companies will then be supported in planning their future manpower needs and redesigning jobs around higher-value work, while reskilling or redeploying employees into new or expanded roles.

The intended outcome is better jobs, wages and work prospects for workers alongside improvements in business productivity.

Mr Ng added that bringing the CTC Grant and EWTP together can make it easier for companies to move their transformation efforts “from planning to implementation”.

The partnership supports NTUC's wider efforts under the Tripartite Jobs Council to help businesses and workers navigate the impact of AI.

Support to turn transformation plans into action

Eligible companies can tap the CTC Grant, which co-funds up to 70 per cent of qualifying costs for transformation projects or training tied to these projects. These initiatives should raise productivity, redesign jobs and improve workers' prospects.

Under the EWTP, the SkillsFuture Workforce Development Grant (Job Redesign+), or WDG(JR+), co-funds up to 70 per cent of qualifying costs for SMEs and 50 per cent for non-SMEs, capped at $150,000 per enterprise. Support covers areas including workforce consultancy, capability building and workforce technology solutions.

KPMG in Singapore Managing Partner Lee Sze Yeng said that for workers, the key question is increasingly not whether AI will change their jobs, but how their roles will change and whether they are prepared.

“Any company can buy AI. What it cannot buy is a workforce that knows how to get the most out of it,” she said.

She added that the partnership will help businesses identify the skills they need, reshape roles and prepare their leaders to manage the transition.

Equipping leaders to drive AI transformation

Meanwhile, NTUC and KPMG’s collaboration will extend beyond consultancy and job redesign.

NTUC LearningHub and KPMG in Singapore have also agreed to collaborate on six capability-building courses spanning AI transformation, AI in sustainability and AI in finance.

Two one-day AI transformation courses have been developed to give business leaders practical skills for adopting the technology.

These courses will help participants identify areas where AI could create value, assess their organisation's readiness, understand governance, risk and compliance considerations, and translate AI opportunities into projects that address business needs.

More than 20 senior leaders and decision-makers from the Meetings, Incentives, Conventions and Exhibitions (MICE) and business events sector have already participated in a pilot “Leading AI Transformation” class. The participants were brought together by the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS).

NTUC LearningHub Chief Executive Officer Jeremy Ong said harnessing AI successfully requires leaders to look beyond simply understanding the technology.

“Leaders must be able to identify opportunities where AI can create value, exercise human intelligence and sound judgement, and bring their people along on the transformation journey,” he said.

He added that the collaboration aims to equip leaders with the practical capabilities needed to turn AI opportunities into purposeful adoption and sustainable business outcomes.

Find out how you can leverage the NTUC CTC Grant to transform your business.