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Speech on Workplace Fairness Bill by Yeo Wan Ling, Assistant Secretary-General, NTUC; MP for Pasir Ris-Punggol GRC on 7 Jan 2025

07 Jan 2025
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Introduction

Mr Speaker, in modern day Singapore, while meritocracy marks our gold standards in fair rewards and recognition in the workplace, discrimination does rear its ugly head, sometimes in deliberately framed opinions, sometimes as a thoughtless offhand remarks, but always resulting in insidious, unfair and even harmful consequences in the workplace. 

 

In the course of us going about our daily lives, we have heard and bore witness to acts or words of discrimination. Just this weekend, during my block visit in Punggol, one resident shared with me his challenges finding a job when he was retrenched. He is 62, and during a job interview, the interviewer commented that he was the same age as her father. The interview, charming as it was, did not turn out well for my resident, as there was a low-humming preconception that he was too “senior” for that position – both in age and in experience. This is a form of discrimination and one that this bill serves to address.

 

History of NTUC’s Advocacy for Fair Workplace Practices for Women and Caregivers

Mr Speaker, at this juncture, I would like to declare that I run the Secretariat team for our Labour Movement’s Women’s Committee and am the Director of our Women and Family unit. Our union leaders have told us that discrimination against women in the workplace circle around pregnancy, caregiving and gender role stereotypes. Hence, the Labour Movement welcomes the introduction of the Workplace Fairness Legislation (WFL) and this marks a significant milestone for Singapore and the Labour Movement towards levelling the playing field for women and caregivers. This journey has been a long and deliberate one towards this Bill, and one that has been championed by many generations of female union leaders.

 

As early as 2007, then NTUC Assistant Secretary-General Madam Halimah Yacob called on the Ministry of Manpower (MOM) to address discrimination against pregnant employees beyond dismissal, highlighting the need for proper HR practices and fair access to opportunities. In 2018, our President K Thanaletchimi, then-NMP, pushed for a more targeted approach to enhance the adoption of Tripartite Standards, recognising their crucial role in grievance handling and flexible work arrangements (FWAs).  I, more recently in 2022 and 2024, advocated for fair employment practices for caregivers on FWAs and had asked for more support for companies to implement progressive performance appraisals.

 

We have made great strides in making the workplace fairer for females and caregivers.  According to MOM’s Fair Employment Practices 2023 Report, the incidence of workplace discrimination based on sex and family status across all reported discrimination was just 2% for employees, and below 5% for jobseekers. However, Mr Speaker, statistically low as they seem, behind these statistics are real people with real challenges, and it is important that this Bill forms part of the larger ecosystem of protection.

 

Redressing discrimination is not new to the Labour Movement, and let me share a case my team at the NTUC worked on. Kelly (not her real name) is a resident of mine and an NTUC union member. Just before Kelly started on a new full-time job, she found out that she was pregnant and decided to inform her future employer. She was presented then with two options: (i) work part-time, or (ii) work full time but only for two months.  To my team, this was an attempt by her future employer to avoid providing maternity benefits, though ironically, the employer seemed unaware that maternity benefits apply to part-time employees as well. Understandably, Kelly was no longer keen to join the company. As a union member, we put Kelly in touch with TADM@NTUC, and they managed to negotiate with the company to cancel her employment agreement without penalties. And with the help of the Women and Family unit, Kelly subsequently found work near Punggol, where she stays, and embarked on a fruitful career as an Educarer.

 

Mr Speaker, Kelly was able to seek redress and assistance as she is a union member, and the example given would highlight the importance of union membership and representation. Cases similar to Kelly’s are unfortunately not unique nor one off, and if this Bill is passed into law, it will serve as another safety net should our workers find themselves out of the union network and looking for redress. I appreciate the protected traits for sex, marital status, caregiving responsibilities and pregnancy, and the coverage of other areas such as sexual orientation and gender identity or expression through the Tripartite Guidelines for Fair Employment Practices (TGFEP). I seek clarification on the Ministry’s investigation and enforcement measures should employers run afoul of the TGFEP.

 

Importance of Effective Implementation

Indeed, for this legislation to truly succeed we must ensure its effective implementation. A 2022 survey by NTUC’s Women and Family unit and the PAP Women’s Wing highlighted some concerns – women perceive that they are disproportionately facing workplace discrimination and highlighted the prevalence of a lack of company know-how and policy against such workforce discrimination and harassment, particularly among companies that do not enjoy the abundance of resources and manpower. In this survey of 3,000 respondents, only 40% of women surveyed, as compared to 60% of men, were willing to report gender discrimination that they had witnessed or personally experienced, and this possibly suggests that women are less likely to report gender discrimination. In addition, the fear of retaliation and lack of clear reporting procedures were main reasons that discouraged the reporting of workplace gender discrimination. Survey results also showed that only a third of respondents say that their companies have clearly communicated a policy against workplace gender discrimination.

 

While companies we spoke with welcomed this Legislation, and shared that this provides a level playing field amongst companies with the same set of rules at play, many were worried about implementing this effectively. Some quoted the lack of understanding when it comes to the finer details of employment laws, and for others, the lack of resources when coming out with progressive HR policies and practices.

 

One recent case that my team at the NTUC U SME – the department that works with SMEs and SME workers – came across, was an aggrieved female worker who reported on an unfair clause in her employment contract. Essentially, the clause stated that the company reserves the rights to terminate a female employee should she conceive during the first six months of employment, and she must tell the company during her job interview session if she is pregnant. This is a discriminating practice, and when we spoke with the business owner about the clause, he shared that he was unaware that it was there in the first place and was sincerely aghast about the matter. He and his team are now part of the Labour Movement and are working with the NTUC on coming up with better worker outcomes.

 

Mr Speaker, my belief is that our Singapore businesses fundamentally are progressive companies, and with support and awareness, can be strong advocates of fair workplace practices. To this end, the NTUC has been proactive in addressing this gap for our SME workers. We have 2,000 SMEs in our Labour Movement network now, and they have committed to providing fair, progressive and safe workplaces for our workers. To promote better fairer workplaces, the NTUC together with our Tripartite partners have provided advice, templates, playbooks and training for our SME workers and business owners. Four years ago, we introduced the NTUC Better Workplace Programme, where we provide breastfeeding and wellness spaces to our partner companies. By the way, breastfeeding in the workplace is a protected characteristic of pregnancy under the proposed bill.

 

Supporting Companies in Implementation of Anti-Discrimination Practices

I would like to ask the Ministry, if there are plans to further avail resources to companies in the implementation of anti-discrimination practices and to better equip HR professionals in SMEs to handle workplace discrimination disputes effectively. In addition, I ask for consideration for the Legislation to be extended to all companies in Singapore regardless of size in time to come. An interim measure could also be to recognise SMEs who have implemented WFL practices in their workplaces voluntarily. This will allow all companies to be on a level playing field, and to uplift the image of SMEs to be equally progressive employers alongside all Singaporean companies.

 

Conclusion

Mr Speaker, while the NTUC and our Unions will continue playing our part to address workplace grievances to eradicate discrimination and unfair work practices, I urge the Government and our tripartite partners to view the WFL not as a destination, but as a stepping stone towards creating a truly inclusive workplace. Like fleas confined in a jar, the WFL cannot be the jar that conditions and limits us to how high we can jump. Workplace Fairness must become a societal norm because Every Worker Matters. Mr Speaker, my concerns notwithstanding, I strongly support the bill. Thank you.

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24 Nov

Keynote Address by NTUC Deputy Secretary-General Desmond Tan at CFA Inclusion Summit 2025

  Distinguished guests, Ladies and Gentlemen,   Opening Good evening, everyone. It’s a pleasure to join you today.   I would like to thank CFA Institute for hosting this Inclusion Summit with CFA Society Singapore and GIC. I am encouraged by CFA Institute’s efforts, including the launch of the CFA Inclusion Code. GIC has also set a strong example by embedding inclusion in its culture and earning recognition from TAFEP Tripartite Award Alliance and SG Enable Gold Mark.   Singapore turns 60 this year. As we reflect on our journey, being inclusive has always been in our DNA. Our founding PM said1 “We are going to have a multi-racial nation in Singapore. This is not a Malay nation, Chinese nation or Indian nation. Everybody will have his place, equal; language, culture, religion.” We embed this in our pledge and students recite them in school every morning.   To realise this vision, we passed laws, developed policies and encouraged integration. We have Maintenance of Religious and Racial Harmony Act, and the Ethnic Integration Policy (EIP) is one good policy example.   At the same time, we uphold Meritocracy, ensuring that everyone —regardless of background — has equal opportunities to achieve their fullest potential based on merit. Balancing these two ideals can create inherent tensions. Yet, our core values of Multiculturalism and Meritocracy illustrate why inclusion matters in a nation and the workplace and highlight the practical challenges of making it a reality.   Inclusion Builds Cohesion and Competitive Advantage Why is DEI important?   Inclusive workplaces are not just kinder; but stronger and smarter. When people from different backgrounds are respected and valued, we retain talent, boost innovation, and build trust. And trust is the foundation of social cohesion and resilience.   In the workplace, inclusion creates a workforce that brings diverse perspectives, adapts quickly and sustains competitiveness in a volatile and ambiguous world.   According to WorldMetrics 2025 report2, companies with inclusive cultures are 3.5 times more likely to succeed financially. Those with diverse leadership outperform competitors by 33%. This is not just about profits — it’s about people.   As Singapore’s workforce evolves, diversity and equity have become non-negotiable for employees. A Randstad survey3 found that 44% of respondents in Singapore want to work for companies that actively improve diversity, equity and inclusion.   Future Workplaces Require Inclusive Transformation The pace of change in technology, demographics, and global markets means that inclusion can no longer be an afterthought. Leaders must act now because the decisions we make today will shape the talent pipelines and workplace cultures of tomorrow.   In my recent Parliament speech, I spoke about how Singapore is shaped by two major shifts —I will refer to them as the two “AIs”:  #1: Artificial Intelligence and AI #2: Ageing Individuals. While AI #1 can predict trends, diverse teams, including those with AI #2, ask the right questions and challenge assumptions.   Research4 shows that diverse teams make better decisions 87% of the time, and organisations that link inclusion with business outcomes see higher retention among rising leaders, especially women and ethnic minorities. If we fail to transform inclusively, we risk leaving mid-career PMEs and older workers behind.   This is where NTUC’s Company Training Committees (CTCs) play a critical role. It is a collaborative platform where management partners and union representatives work together to align business transformation with workforce development.   Let me share an example of how this has led to a more inclusive workplace. Gro Wellness Asia addressed the challenge of physically demanding manual massage therapy by introducing bioelectric therapy equipment. This innovation reduced strain on therapists, doubled productivity (from serving three to four customers to eight a day), and created opportunities for seniors and visually impaired individuals to join the workforce. Workers also saw a 5% wage increase.     This is just one example of many sectors. The financial sector can lead by investing in inclusive internships, mentorship programmes, and equitable career pathways — opening doors for underrepresented talent and ensure diversity at every level.   Role of Government in Enabling Inclusive and Measurable Growth The Government also plays a central role and is committed to building an inclusive workforce through clear policy directions.   Alongside the Ministry of Manpower and Singapore National Employers Federation (SNEF), I co-chair the Tripartite Workgroup on Senior Employment. Our focus goes beyond age — it’s about creating workplaces that value diversity and inclusion.   The Enabling Masterplan 20305 is Singapore’s national roadmap for disability inclusion. One of its key targets is to raise the employment rate of resident persons with disabilities from approx. 30% to 40% by 2030, through expansion of alternative employment models and creating pathways that help them to remain relevant for the future.   The Singapore Opportunity Index6 measures how employers support career growth and improve economic outcomes. It tracks five workforce outcomes: progression, pay, hiring, retention, and gender parity. This provides a framework and allows workers to identify employers who offer opportunities aligned with their career aspirations.   This year, we passed the Workplace Fairness Act that protects workers against discrimination across 5 broad categories of protected characteristics, including age, nationality, sex, disability and more.   Beyond legislation, Singapore supports inclusion through other measures such as: Enabling Employment Credit7 and Senior Employment Credit to incentivise hiring and retention of persons with disabilities and senior workers White Paper on Singapore Women’s Development8 which include enabling women’s fuller participation in the workplace and boost women representation in leadership roles Tripartite Advisory on Reasonable Accommodation9 to guide employers on practical steps to make workplaces accessible.   NTUC will continue working with tripartite partners to strengthen the ecosystem, promote fairness and empower employers to lead with purpose.   Closing Inclusion must be embedded in strategy, not just in statements. Sustainable inclusion means setting measurable goals, holding ourselves accountable, and building a culture where diversity drives performance.   My message to leaders here today: treat inclusion as an investment in your people and your future. When inclusion becomes part of your DNA, the benefits speak for themselves.   Singapore’s story has always been one of inclusion; where everyone has a role and chance to contribute. Let us work together to build inclusive workplaces where every worker can thrive.            Thank you. 1 Mr Lee Kuan Yew speech on 9 Aug 1965 on multiculturalism (pg 32): https://www.nas.gov.sg/archivesonline/data/pdfdoc/lky19650809b.pdf 2 WorldMetrics 2025 report: https://worldmetrics.org/diversity-equity-and-inclusion-in-the-business-industry-statistics/ 3 Randstad insights: Singaporeans look for genuine diversity at the workplace, 11 Jun 2025: https://www.randstad.com.sg/hr-trends/employer-brand/diversity-a-non-negotiable-for-singapore-randstad-workmonitor/ 4Cegos: How diverse workplaces in APAC drive growth, 8 Sep 2025: https://www.cegos.com.sg/insights/the-roi-of-inclusion-how-diverse-workplaces-in-apac-drive-growth 5 Enabling Masterplan 2030: https://www.msf.gov.sg/what-we-do/enabling-masterplans/emp2030 6 Singapore Opportunity Index: https://www.mom.gov.sg/newsroom/press-releases/2025/1014-launch-of-soi 7 Enabling Employment Credit and Job Redesign Grant: https://www.sgenable.sg/your-first-stop/hiring-employment/employers/employ ; https://www.iras.gov.sg/schemes/disbursement-schemes/senior-employment-credit-(sec)-cpf-transition-offset-(cto)-and-enabling-employment-credit-(eec) 8 White Paper on Singapore Women’s Development: https://www.msf.gov.sg/what-we-do/celebrating-sg-women/white-paper-on-singapore-womens-development 9 Tripartite Advisory on Providing reasonable Accommodation: https://dpa.org.sg/new-tripartite-advisory-on-providing-reasonable-accommodations-to-persons-with-disabilities/