NTUC believes that true leadership is built on four pillars: Use the Head to think ahead to shape tomorrow; the Heart to lead with care and inspire purpose; our Hands to take action that delivers real change; and make it a Habit to stay committed every day, in every way.
NTUC will hold its Ordinary Delegates’ Conference 2025 from 13-14 November to take stock of the Labour Movement’s key achievements in the past two years and chart its direction forward.
The ODC is held two years after the National Delegates’ Conference (NDC) in 2023, which outlines the Labour Movement’s goals and priorities for 2027.
The signature NTUC event will see union delegates convene for a mid-term progress update, reviewing efforts to help workers and members.
The two-day event at will be held at the D’Marquee in Downtown East. Deputy Prime Minister and Trade and Industry Minister Gan Kim Yong will deliver a keynote address as guest of honour to around 1,400 key union delegates, tripartite leaders and distinguished guests.
Meanwhile, NTUC President K. Thanaletchimi will recap the key focus areas of the pre-ODC session on innovating membership, leadership, and business strategies for the future.
Additionally, NTUC Secretary-General Ng Chee Meng will highlight the Labour Movement’s significant achievements since 2023 and NTUC’s main priorities moving ahead.
Click on the Secretary-General’s Report to read more about the achievements.
Since the NDC in 2023, NTUC has focused on driving innovation to support workers and members in an AI-focused economy.
Innovating services: New AI-powered career companion
In July 2025, NTUC piloted the beta version of its revolutionary NTUC AI Career Coach (AICC), an AI-powered, self-help, one-stop platform to guide all workers in their career journey. It supports better jobs and skills matching for workers at different stages of their career.
Fresh graduates exploring their options can use the AICC’s career profiling tool and Career Explorer to discover suitable jobs and chat with the AI coach to gain career tips and job search strategies.
Mid-career workers who want to pivot into new industries can consider the platform’s personalised recommendations based on skills, experience, and goals, to get insights into job suitability and areas for development.
Workers seeking an upgrade from their current role can leverage the AICC’s AI coach to identify in-demand skills and Career Explorer for suitable pathways. The AI-powered chat function provides real-time, personalised guidance to build confidence.
Workers stuck in roles that don’t match their skills can use the platform to search for skills-appropriate opportunities. They can also use the AI Resume Builder to refresh their resumes to align with job descriptions and the AI Interviewer to sharpen their interview skills through interactive practice sessions.
Through the AICC, workers can assess their career readiness, pinpoint skills gaps and explore pathways to upskill or pivot into in-demand roles.
According to Mr Ng, over 3,500 individuals, including PMEs, have used the AlCC to advance their careers and skills.
Innovating products: In-demand AI skills
NTUC LearningHub (NTUC LHUB) has evolved with the workforce and companies’ increasing demand for AI-related learning.
Under the NTUC LearningHub Learning eXperience Platform (LXP), which provides bite-sized online courses, NTUC LHUB has seen a shift in demand from foundational digital skills to AI-powered learning.
Today, Generative AI, Data Storytelling, Analytics, and Microsoft Copilot are among the top five most-enrolled courses on LXP.
Innovating mindsets: AI-Ready SG
At a recent Parliament session, Mr Ng suggested an AI-Ready SG initiative that integrates existing Government and tripartite resources to enable firms and workers to be AI-ready.
AI-Ready SG calls on workers to use AI tools to drive personal learning, leverage AI to explore new ideas, and embrace lifelong learning to unlock new opportunities. NTUC also urges employers to adopt AI responsibly by redesigning jobs, upskilling workers, and ensuring a just transition. Employers must also ensure that employees are equipped with relevant skills and rewarded through productivity gains.
The proposed initiative builds on the Company Training Committee (CTC) framework to enhance AI adoption across sectors.
Companies can utilise the CTC to kickstart or accelerate AI adoption, receiving support for developing transformation roadmaps and implementing AI-driven productivity projects.
Workers at any stage of their career can leverage career navigation tools and support under the CTC to take on AI-enabled job roles and have clearer upskilling pathways with AI-related skills.
Mr Ng said that NTUC has observed more businesses focusing on AI through the CTCs.
“We are helping companies adopt AI responsibly to raise productivity and upskill workers. Together with our tripartite partners, we’ll journey with our workers so that every worker can grow, seek new opportunities, and succeed,” he said.
More details on AI-Ready SG will be unveiled in 2026.
NTUC has also ramped up its Whole-of-Integrated NTUC capabilities through its ecosystem of unions, associations, partners, and affiliated companies, to enhance efforts in advancing workers.
Today, under the CTC, nearly 10,000 workers from over 500 companies can look forward to an average wage increase of 5 per cent above their annual increment, structured career pathways through career development plans and skills allowances.
In the past two years, NTUC has taken the CTC to the next phase with the formation of cluster CTCs to drive sector-wide transformation. This approach involves NTUC partnering with SkillsFuture Singapore to appoint industry-leading companies, known as Queen Bees, to facilitate knowledge and skills transfers to their SME suppliers and workers. These Queen Bee firms are expected to share best practices, co-develop training solutions, and identify emerging skills to empower their SME ecosystem, advancing their respective sectors.
To date, Queen Bee partnerships in precision engineering, supply chain and logistics, retail, maritime, and public transport sectors, have the potential to uplift around 45,000 workers across 600 SMEs.
