UTAP supports courses that help NTUC members strengthen their employability skills. You may search for the course of your interest at http://skillsupgrade.ntuc.org.sg/wps/portal/skillsupgrade/home.
Click ‘Skills Upgrade Available’ and ‘Search Courses’ to view the list of courses supported under UTAP. Do note that only courses taken within the supported period (i.e. between Effective Date & Expiry Date) are eligible for UTAP.
Nett Course Fee Paid refers to the out-of-pocket amount paid for the course fee after deducting all other subsidies (including SFC). This should be found in the proof of payment (e.g. invoice or receipt).
|For Illustration Purposes Only:|
|(a) Full Course Fees (before Subsidy)||$2,000|
|(b) 7% GST||$140|
|(c) Less Government Subsidy (e.g. 90%)||-$1800|
|(d) Course Fee Payable (after Subsidy)||$340|
|(e) SkillsFuture Credit||-$200|
|(f) NTUC member pays (Nett Course Fee Paid)||$140|
|(g) UTAP Funding (50% calculated by system)||$70|
This could happen due to membership issues. You are either not an NTUC member at the point of application, have an outstanding membership payment, or your membership has expired.
Kindly follow the instructions from the email notification. If your application is not processed due to membership issues, please contact your respective union or chat with NTUC Membership Services at ntuc.co/chat for enquiry.
|Status Remarks||What it means||What you should do to proceed|
|Pending Approval||Your application is pending approval.||Check your application status again in 2- 3 weeks|
|On-Hold||Application is put on-hold due to outstanding arrears or invalid membership status.||Your application will be on-hold for 30 days from the submission date. Please call our NTUC membership hotline at 62138008 to settle your arrears or approach your union for assistance.|
|Endorsed||Application submitted successfully.||Your application has been submitted successfully and moved into processing.|
|Processing L1/L2||Application is being reviewed.
||You may check your application status again in 2- 3 weeks.
||Application has been approved and is in the process of disbursement.
||Please wait for the disbursement to reach your bank account. You will receive an email notification upon disbursement.
||UTAP has been disbursed to you.
||Please check your bank account for the amount credited (through GIRO) and your email for the disbursement notification.
Should you find any discrepancies, or if you have not received payment, please write to UTAP@e2i.com.sg to enquire.
||The GIRO crediting was unsuccessful.
||The UTAP team may reach out to you to verify your bank details.
||The application was automatically rejected due to failure to meet the criteria.
||Please refer to the reason stated in the rejection email. For any further clarification, please email UTAP@e2i.com.sg.
||The UTAP application was rejected by the UTAP officer.
||Please refer to the reason stated in the rejection email. For any further clarification, please email UTAP@e2i.com.sg.|
If there is no bank account information displayed on UTAP, please key in your bank details. Please refer to the table below for reference on the account number format for the following banks.
|Bank Name||Bank Branch||Account Number||Remarks|
All POSB Account Bank Branch is 7171 081
The account number has 9 digits in total.
All bank branch is 7171 081 and the first 3 digits of the account number are 120.
The account number has 10 digits in total.
Given 591123456789 is your account number, input 123456789 as the account number
Given 5911234567 is your account number, input 1234567 as the account number
All Bank Branch is 7339 and the first 3 digits of the Account No. is 591.
Account Number is either 7 or 9 digits in total. Please do not include 591 (first 3 digits) in the Account Number field.