What is the Progressive Wage Model (PWM)?

Unveiled in June 2012, the Progressive Wage Model (PWM) was spearheaded by the Labour Movement to enable workers to achieve sustainable wage increases through better skills and higher productivity. The PWM is based on the key objectives of helping Singaporean workers climb the four ladders of skills upgrading, productivity improvement, career advancement and wage progression. In addition, it aims to help companies make better use of and retain the workforce.

Much has been done since NTUC first introduced the PWM. There is now a greater tripartite focus in our efforts to uplift lower-wage workers as seen in the formation of the Tripartite Workgroup on Lower-Wage Workers in Oct 2020. A multi-prong approach is taken to uplift lower-wage workers through Sectoral PWM in seven industries, implementing Occupational Progressive Wages (OPW) for drivers and administrators, using Local Qualifying Salary and implementing the PWM Mark. Collectively, these efforts will impact approximately 234,000 resident lower-wage workers.

The PWM has been implemented in these seven industries thus far:
  1. Hospitality and Consumer Business (Hotel, Retail and Food Services sectors)
  2. Building and Facility Management (Cleaning, Security and Landscape sectors)
  3. Transport and Logistics
  4. Healthcare
  5. Education
  6. Marine Engineering
  7. OPEC

Who is this for?

PWM is for all levels of workers, from lower-wage workers, and rank-and-file workers to Professionals, Managers and Executives (PMEs).

To further help lower-wage workers improve their lot, the PWM has also been included as a licensing requirement in the cleaning and security industries, as well as a mandatory condition for landscape companies who want to be registered under the industry’s government register.

Interested to find out more?

Visit this website to find out more about PWM.
Learn more

Frequently asked questions

Yes. All cleaners who are Singapore citizens or permanent residents are eligible for the Progressive Wage Model.

Part-time workers’ wages will be pro-rated based on the PWM basic wage paid to a full-time worker with similar job scope, using the formula below:
Employers in the cleaning sector must pay progressive wages in order to be licensed.

You can refer to the cleaning sector’s wage requirements, the security sector’s wage requirements, the landscape sector’s wage requirements, or read the Order by the Commissioner for Labour to learn more about the progressive wage requirements for your category.

If you suspect your service provider is not paying its workers appropriate wages, you can choose to inform MOM of the matter.

If your cleaning company is licensed, refer to the Order by the Commissioner for Labour.

If you’re a Singapore citizen or permanent resident working as a cleaner and are not getting paid according to the Progressive Wage Model, your employer may be in violation of their cleaning business licence.

To double-check what your wages should be, refer to the cleaning sector’s wage requirements or the Order by the Commissioner for Labour.

You can report violations to MOM if:
  • Your employment contract does not reflect the correct wage level.
  • Your employment contract reflects the correct wage level, but you’re not being paid according to the contract.


If you have not been given an employment contract or proper pay slips, report the matter to the National Environment Agency (NEA) at nea_cleaninglicence@nea.gov.sg.

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