U FSE E-Scooter Delivery Riders Programme


E-Scooter DELIVERY Riders Assistance Programme by NTUC


NTUC and its partners have put together a suite of services to help e-scooter delivery riders who are facing a sudden loss of income.

Read: NTUC and Partners to Offer Financial and Training Assistance to E-Scooter Delivery Riders


Application period: 19 Nov - 31 Mar 2020

From Tuesday 19 November 2019, e-scooter delivery riders who are existing union members or keen to sign up as new members can head down to the following locations for application:

  1. NTUC Members' Hub (Available from 19 November 2019 till 31 March 2020)

    NTUC Centre, 1 Marina Boulevard #B1-03 Singapore 018989
    Opens Mon till Fri, 9am till 5.30pm

    Nearest MRT Stations: Raffles Place or Downtown

    By Bus:
    Clifford Pier / Fullerton Bay Hotel (Service Nos: 10, 10E, 57, 70, 75, 100, 107, 128, 130, 131, 162, 167, 196, 196E, 531, 541, 546, 587, 590, 598, 700)

    The Promontory @ Marina Bay (Service No: 97)

    Collyer Quay/ Clifford Centre (Service Nos 10, 70, 97, 100, 107, 130, 131, 162, 196)

For union members who qualify, your union membership fees will be reimbursed to you via GIRO after three months.

U Care Assistance Programmes

Terms and conditions (including membership eligibility and income criteria) apply.
^ For new eligible sign-ups, existing membership terms and conditions apply.

Whether you are an existing or new member sign-up, you will need to submit the U FSE Short-term Relief Fund form to check eligibility for this programme.

Upon submission of the U FSE Short-term Relief Fund form, our staff will guide you through the procedures for applying these U Care Assistance Programmes.

Training & Career support

Training support
For riders who wish to continue this profession who are eligible to trade in their e-scooters, they can look forward to curated training programmes covering areas such as safety, service management and first aid. These training programmes will be made available by NTUC LearningHub from the week of 18 November.

Career support
For those who wish to switch jobs, NTUC’s e2i will help riders identify and assess their skills gaps and thereafter, recommend suitable training and/or relevant job fairs or referrals to match them to new jobs. NTUC’s e2i is also working with the three main food delivery companies (GrabFood, foodpanda and Deliveroo) to provide career guidance and employment facilitation services for their affected workers.

As a union member, you can also tap on UTAP training grant. Click here to find out more.

Join Us

NTUC Union membership has its perks!

You can look forward to workplace protection, career placement and progression support as well as a wide range of exciting privileges that’ll help make everyday living more affordable for you. Click here to find out more about NTUC union membership benefits.

To apply, please head down to:

  1. NTUC Members Hub (refer to above)
  2. foodpanda location (refer to above)
  3. Grab location (refer to above)


If you apply for NTUC union membership online, you will still need to proceed to one of the above locations to apply for the U FSE Short-term Relief Fund.

For further help and assistance, email fseu@ntuc.org.sg to find out more.


For enquiries, click here for the attached FAQ.
Alternatively, you can email fseu@ntuc.org.sg

Terms and Conditions

  1. Members must submit the necessary application forms to be considered for the E-scooter Delivery Riders Assistance Programme.
  2. Members can only make one claim for the E-Scooter Delivery Riders Assistance Programme.
  3. Members must not be in arrears. If a member is in arrears, the member has the option to make good the arrears or cease the existing membership and resubmit the membership application. However, this will affect membership tenure and eligibility for our various membership benefits.
  4. This programme is subject to availability, and whilst the application period is until 31 Dec 2019, NTUC may close this programme earlier if it is oversubscribed.
  5. The financial support for daily essentials may not be exchanged for cash.
  6. NTUC will have the final say on whether applications will be approved.
  7. Terms and conditions for this programme may be subject to change without prior notice.
  8. Terms and conditions for NTUC membership applies. For full terms and conditions for NTUC membership, please visit www.ntuc.org.sg